Effective date: August 24, 2026
Best Rates Financial (“we”, “us”, or “our”) operates bestratesfinancial.com. This policy explains what information we collect when you visit our site, how we use it, and the choices you have.
Information we collect
When you use our contact form or call us, we collect the information you choose to share, such as your name, phone number, email address, and details about the financing you are looking for. Like most websites, our hosting provider may also automatically log basic technical information such as your IP address, browser type, and the pages you visit.
How we use your information
We use the information you share to respond to your inquiry, discuss loan options with you, and provide our mortgage brokerage services. We do not sell your personal information.
Loan applications
When you click “Apply Now”, you are taken to our secure loan application portal, which is operated by a third party on our behalf. Information you enter there, including financial details needed to process a loan application, is handled under the privacy practices of that portal. We do not collect sensitive financial information such as Social Security numbers or account numbers through this website itself.
Cookies
Our site may use a small number of cookies for basic functionality. We do not use cookies to build advertising profiles about you.
When we share information
We share your information only as needed to serve you: with lenders and service providers involved in finding and processing your loan, with vendors that help us operate this website, and when the law requires it. Any lender or provider we work with is expected to protect your information.
How long we keep information
We keep inquiry information for as long as needed to work with you and to meet legal and regulatory recordkeeping requirements that apply to mortgage professionals.
Your rights
You may ask us what personal information we have about you, ask us to correct it, or ask us to delete it where the law allows. California residents have additional rights under the California Consumer Privacy Act, including the right to know, delete, and correct personal information, and the right not to be discriminated against for exercising those rights. To make a request, contact us using the information below.
Children
Our services are for adults. We do not knowingly collect information from anyone under 18.
Changes to this policy
If we update this policy, we will post the new version on this page with a new effective date.
Contact us
Best Rates Financial
Phone: (817) 455-8864
Or send us a message through our contact page.